Start a Return

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Qualifications

Herbal Solutions branded products can be returned anytime within 30 days of purchase. All other products may be returned within 90 days of purchase. If you have any questions about your return qualifications, please feel free to contact us.

To return an item:

  1. Initiate the Return: Fill out the form below. If you have products from more than one order to return, you will need to fill out the form again. If you would rather return your item(s) over the phone, please give us a call at 1-800-266-8715.
  2. Approval Process: After submitting the form, wait 1-3 business days for us to process your request and issue you a Return Merchandise Authorization Number.
  3. Refund Process: Once your return has been approved, a credit will be issued the same or next business day. Refunds are made using the same method of payment used to place the order (e.g. credit card, PayPal, etc.).
  4. Return Shipping Costs: If you purchased a Natural Health and Herbal Solutions branded product, the return shipping costs will be paid by us. Returns for all other products must be returned at customer’s expense. View full details Please fill out all fields to expedite your return. Only one order number per form is allowed. You can also call us at 1-800-266-8715 to start a return over the phone.
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